At ITGadgets Online, we are dedicated to providing our customers with the best shopping experience. Below are the details of our product policies:
- Brand New and Sealed Products:
All products displayed on our shop are guaranteed to be brand new and come in factory-sealed packaging. We do not sell used, refurbished, or unsealed items to ensure customers receive products in their original condition. - Order Fulfillment:
- In-Store Pickup: Products purchased from our shop can be collected within 30 minutes after billing is completed.
- Home Delivery: For products to be delivered to a customer’s address, the estimated delivery time is 2-5 business days.
- Delivery Cost:
We are pleased to offer free delivery on all orders, ensuring you receive your products without any additional charges. - Quality Assurance:
Every product undergoes a thorough check to ensure it meets the highest standards of quality before being displayed in our shop and shipped to customers. - Customer Satisfaction:
In the unlikely event of any issues with the product, such as damage during transit or incorrect items being shipped, customers are encouraged to contact our customer support team within 48 hours of receiving the product for resolution. - Returns and Warranty:
If a product is found to be defective and is covered under the manufacturer’s warranty, customers may initiate a warranty claim directly with the manufacturer. Additional return and refund policies, if applicable, will be outlined on our website.
We aim to provide a seamless shopping experience with reliable delivery options. If you have any questions, please reach out to our customer service team for assistance.
Thank you for choosing ITGadgets Online!
